Frequently Asked Questions
What exactly do you do?
We provide occupational therapy–based home safety and accessibility assessments. Our goal is to identify barriers in your home and recommend personalized solutions that improve safety, independence, and quality of life.
Do you perform the home modifications yourself?
No, we do not complete construction or installations. We provide detailed, clinically informed recommendations and can coordinate with or guide contractors to ensure modifications are done safely and correctly.
How is this different from a contractor or home inspector?
Contractors focus on building and installation. We focus on how you function in your environment. As an Occupational Therapist, we assess mobility, daily routines, fall risk, and medical needs to ensure recommendations truly support independence—not just structural changes.
Who benefits from your services?
• Older adults wanting to age in place
• Individuals recovering from surgery
• People with balance, mobility, or strength challenges
• Those with chronic or progressive conditions
• Caregivers seeking safer environments
What happens during a home assessment?
We evaluate how you move and function within your home, identify safety risks, and discuss your daily routines. We then provide clear, prioritized recommendations tailored to your needs.
How long does an assessment take?
Most in-home assessments take approximately 60–90 minutes, depending on the size of the home and complexity of needs.
Will I receive a written report?
Yes. You will receive a detailed report outlining recommendations, prioritized by importance, with clear next steps.
How quickly can services be scheduled?
We strive to schedule assessments promptly, often within a few days depending on availability.
Do you offer follow-up visits?
Yes. We can provide follow-up support to review progress, adjust recommendations, or reassess as needs change.
How much does an assessment cost?
Costs vary depending on the type and depth of assessment. Please contact us for current pricing.
Do you accept insurance or Medicare?
Services are typically private pay. However, we can provide documentation that may support reimbursement when applicable.
Are home modifications expensive?
Not always. Many impactful changes are low-cost (e.g., grab bars, lighting, rearranging furniture). We prioritize solutions across a range of budgets.
Can you help prioritize if I have a limited budget?
Absolutely. We clearly prioritize recommendations so you can address the most critical safety needs first.
What are the most important home modifications for safety?
Common priorities include:
• Bathroom safety (grab bars, non-slip surfaces) • Safe entry/exit (ramps, railings)
• Adequate lighting
• Removal of fall hazards
Do I need a full remodel to improve safety?
No. Many homes can be significantly improved with simple, targeted modifications.
Can you recommend specific products or equipment?
Yes. We provide specific recommendations for equipment and products based on your needs, including where to obtain them.
Do you work with specific contractors?
We can recommend trusted professionals or collaborate with your chosen contractor to ensure proper implementation.
Can family members or caregivers be present during the assessment?
Yes, and we encourage it! Their input is valuable and helps ensure recommendations are practical and sustainable.
What if my loved one is resistant to changes in the home?
This is very common. We approach recommendations with sensitivity, focusing on maintaining independence, dignity, and personal preferences.
Do you work with clients with cognitive impairments or dementia?
Yes. We tailor recommendations to support safety, reduce confusion, and simplify daily routines.
Do you accept referrals from physicians or case managers?
Yes. We welcome referrals and maintain clear communication with referring professionals.
Will you provide documentation for healthcare providers?
Yes. We can provide detailed reports that support care planning and coordination.
What areas do you serve?
We serve Pensacola, Florida and surrounding communities in Florida and Alabama. Please contact us to confirm your location.
How do I get started?
Simply contact us by phone, email, or through our website form to schedule your free consultation.